Acknowledgments in Human-Computer Interaction

Acknowledgments are relatively rare in humancomputer interaction. Are people unwilling to use this human convention when talking to a machine, or is their scarcity due to the way that spoken-language interfaces are designed? We found that, given a simple spoken-language interface that provided opportunities for and responded to acknowledgments, about half of our subjects used acknowledgments at least once and nearly 30% used them extensively during the interaction.

• Type: Conference
• Year: 2000
• Where: ANLP
• Authors: Karen Ward, Peter A. Heeman
• Keywords: ANLP 2000, HumanComputer Interaction, Spoken-language Interface, Subjects Used Acknowledgments