Enhanced information sharing among criminal justice agencies is a critical concern and a goal of much IT investment. Understanding agencies’ capabilities to achieve this goal is central to successful planning and investments, but indeed a difficult endeavor. The difficulty rests in part on the multiple and divergent theory frames for describing and understanding capability. This paper proposes a way of describing and assessing capabilities that goes beyond traditional resource-based models of organizational capability to include ideas from institutional and practice based perspectives. In this new perspective, capabilities are seen as multidimensional phenomena that are resource based and embedded in organizational routines, but we argue they are enacted through work practices, located in and bounded by their institutional contexts. The paper draws on literature from strategic management, information systems and organizational studies as well as practice theories to support this per...
Anthony M. Cresswell, Theresa A. Pardo, Shahidul H