- The use of a PDA with ad-hoc built-in information retrieval functionalities can help people in visiting an historical site in a natural manner instead of traditional audio/visual pre-recorded guides. The aim of this work is to build a versatile virtual-guide system adaptable to the user needs of mobility and therefore usable on different devices (e.g. PDAs, Smartphones). An information retrieval service is included and is easily accessible through a spoken language interaction. The system takes the advantages of chat-bot and speech recognition technologies, allowing a natural interaction with the user. The system has been implemented on a Qtek PDA with Windows Mobile 2003 with the aim of assisting an user during a visit to a cultural heritage institution.