The increasing complexity concerning leadership and management of small and medium size municipalities in Switzerland, poses high demands on executive authorities. Cockpits for municipalities collect data for the decision-making processes in order to launch and establish a strategy and to enhance information based municipal leadership. Categories and Subject Descriptors H.2.7 [DATABASE ADMINISTRATION] Data warehouse and repository; H.4.2 [TYPES OF SYSTEMS] Decision support; J.1 [ADMINISTRATIVE DATA PROCESSING] Government. General Terms Management, Measurement, Performance, Design Keywords Cockpit, Municipalities, Web based Instruments, Information based Leadership, Decision Making
Christoph Schaller, Alessia C. Neuroni, Daniel Mar