Communication in Virtual Supply Chain Teams

As manufacturers require closer and closer links to geographically more diverse suppliers in order remain competitive, virtual teamworking is beginning to look attractive. However, the full benefits which closer communication are meant to bring require informal and free interaction among team members in a way which communications technology could block. We use case studies of two supply chain teams trying desktop conferencing technology for collaborative work to recommend how best to introduce virtual teamworking. Keywords virtual teamworking, supply chain partnerships, technological innovation

• Type: Conference
• Year: 1998
• Where: PROLAMAT
• Authors: Jean Carletta, Anne H. Anderson, Rachel McEwan
• Keywords: Closer Links, PROLAMAT 1998, PROLAMAT 2001, Supply Chain, Virtual Teamworking