AL MODELLING: KNOWLEDGE ACQUISITION AND MODEL ABSTRACTION Kathy Kotiadis Stewart Robinson Operational Research and Management Sciences Group Warwick Business School University of Warwick Coventry, CV4 7AL, UNITED KINGDOM Conceptual modelling has gained a lot of interest in recent years and simulation modellers are particularly interested in understanding the processes involved in arriving at a conceptual model. This paper contributes to this understanding by discussing the artifacts of conceptual modelling and two specific conceptual modelling processes: e acquisition and model abstraction. Knowledge acquisition is the process of finding out about the problem situation and arriving at a system description. Model abstraction refers to the simplifications made in moving from a system description to a conceptual model. Soft Systems Methodology has tools that can help a modeller with e acquisition and model abstraction. These tools are drawing rich pictures, undertaking analyses `one'...