This paper reports on our experience of eliciting and managing requirements on a large European-based multinational project, whose purpose is to create a system to support learning using mobile technology. The project used an adapted database version of the Volere shell and template [9] . We provide details about the project, describe the Volere tools, and explain how and why we used a flexible categorisation scheme to manage the requirements. Finally, we discuss three lessons learned: (1) provide a flexible mechanism for organising requirements, (2) plan ahead for the RE process, and (3) use the ‘waiting room’.
Debra Trusso Haley, Bashar Nuseibeh, Helen C. Shar