Cultural usability: a localization study of mobile text messaging use

The success of mobile text messaging poses many questions for usability studies. Considering the inherent usability weaknesses of mobile phones such as the small display, poor input methods, the moving environment, and noisy surroundings, this success is hard to explain with traditional usability theories that ignore the social-cultural context. A new model -- cultural usability -- is proposed for studying the intriguing processes of how cultural factors and contextual issues affect the consumption of mobile text messaging in contexts of use. Keywords Cultural usability, localization, text messaging, wireless phone, mediation

• Type: Conference
• Year: 2003
• Where: CHI
• Authors: Huatong Sun
• Keywords: CHI 2003, Human Computer Interaction, Inherent Usability Weaknesses, Keywords Cultural Usability, Mobile Text Messaging