Location-aware systems are typically deployed on a small scale and evaluated technically, in terms of absolute errors. In this paper, the authors present their experience of deploying an indoor location system (the Bat system) over a larger area and running it for a period exceeding two years. A number of technical considerations are highlighted: a need to consider aesthetics throughout deployment, the disadvantages of specialising sensors for location only, the need for autonomous maintenance of the computational world model, the dangers in coinciding physical and symbolic boundaries, the need to design for space usage rather than space and the need to incorporate feedback mechanisms and power management. An evaluation of long term user experiences is presented, derived from a survey, logged usage data, and empirical observations. Statistically, it is found that 35% wear their Bat daily, 35% characterise their Bat as useful, privacy concerns are rare for almost 90% of users, and user...
Robert K. Harle, Andy Hopper