Many people do not read easily. They may have an impairment such as a visual problem. They may be reading in stressful conditions or poor light, or perhaps they are reading in a second language. Is it possible to provide one consistent set of guidelines or approaches that will allow designers of electronic materials to meet all the apparently diverse needs of these people? Or are there compromises to be made? If so, what are those compromises? Keywords Accessibility, internationalization, universal design, readability, legibility ACM Classification Keywords H5.2. Information interfaces and presentation (e.g., HCI): Style guides and user-centered design