The Public Domain (PD) always serves as an agent to provide better and reliable services and information to citizens. Recent advancements in technology, citizen-demand and new public management initiatives, have all contributed to the advent of Electronic Government (eGov). Much emphasis has been given in achieving this objective through the development of Electronic Government Information Systems (eGov-IS). The authors support that an eGov platform should not been seen as a stand-alone system but as a solution that communicates with back office applications through an integrated infrastructure. An integrated eGov-IS can efficiently automate the business processes of the public domain and increase citizens’ satisfaction. However, to achieve such a solution, PD and Local Governments (LG) need to bridge together their disparate systems to provide a common and shared view of their information and services. Many LGs have encountered difficulties in incorporating their systems, and have ...
Marinos Themistocleous, Zahir Irani, Peter E. D. L