Development of a project level performance measurement model for improving collaborative design team work

This research explored a new direction of improving collaborative design by performance measurement. More specifically, a novel 3-dimensional performance measurement model is developed and the purpose of this model is to help project managers improve team collaboration by indicating strengths and weaknesses of team members during the project development process. Considering the complexity of collaborative design work, a multiple criteria model is proposed to reflect the design dynamics, which highlights five performance indicators: efficiency, effectiveness, collaboration, management skills and innovation. These five indicators are mostly influenced by role-based performance measurement criteria (the second dimension). Design and development process (time) is also considered (the third dimension). This 3D model allows all involved design participants to measure work performance at any time during the product development process. In order to develop this model, the role-based task anal...

• Type: Conference
• Year: 2008
• Where: CSCWD
• Authors: Yuanyuan Yin, Shengfeng Qin, Ray Holland
• Keywords: 3-dimensional Performance Measurement, CSCWD 2008, Human Computer Interaction, Performance Measurement, Performance Measurement Criteria