Differences in Task Descriptions in the Think Aloud Test

This paper analyzes and discusses the ways tasks are described and perceived in a remote Think Aloud (TA) usability tests session. The paper includes reports from a study and the problems encountered during a session of remote TA tests. The sessions were performed as synchronous tests, where the facilitator and observers received data and managed the evaluation in real time with a remote participant. It was done using a system with audio conferencing and remote application sharing. The analysis and discussion include both a task description perspective and a cultural difference perspective and hereby adds to existing knowledge of usability testing.

• Type: Conference
• Year: 2007
• Where: HCI
• Authors: Lene Nielsen, Sameer Chavan
• Keywords: HCI 2007, Human Computer Interaction, Remote Ta Tests, Remote Think, Usability Tests Session