: Performance tuning often involves consideration of adding another server to the system. Owing to changes in technology, the additional server may be of a service rate different from that of the existing servers. Moreover, with heterogeneous servers, consideration must be given to what service discipline should be employed. An analysis is provided of the effect on waiting time using two service disciplines (1) weighted-priority and (2) priority to the faster server. Examples of M/M/(1,1) and M/M/(1,2) systems are used to illustrate the effects, and a discussion of the results is presented.
Robert N. Will