Conflict and disruption are a part of everyday life, yet research in the home largely examines consensus and rituals. In this paper, we use Holmes and Rahe's categorization of major life events in order to investigate disruption within the home. We examine posts contributed to an online technology support board and show how life disruptions fundamentally impact technology practices and routines. We conclude that examining technology in the context of life disruption is a worthwhile area for further work. Categories and Subject Descriptors H5.m. Information interfaces and presentation (e.g., HCI): Miscellaneous; K.4.m. Computers and Society: Miscellaneous. General Terms Design Keywords Disruption, help-seeking, home, family, social computing, technical support, residential mobility
Jill P. Dimond, Erika Shehan Poole, Sarita Yardi