In this article we explore the short and largely undocumented history of electronic government, discuss the literature of e-government at the local government level, and document the adoption and sophistication of egovernment among US local governments. We employ data from a survey conducted in the winter of 2000 to examine local government adoption of electronic government. We compare the results of that survey to a normative model of e-government maturity. We have found that the emergence of electronic government at the local level is still in its formative stages. Local egovernment offerings tended to be more basic when compared to the normative model although many local governments indicate that they have plans to develop more sophisticated offerings in the future. E-government adoption also generally tracks well with previously documented patterns of technology adoption. Electronic Government at the Grass Roots: Contemporary Evidence and Future Trends Over the past few years elec...
Stephen H. Holden, Donald F. Norris, Patricia D. F