Eliciting and Validating Knowledge in Knowledge Management Systems

This article identifies two significant challenges in implementing Knowledge Management Systems (KMS), then, proposes solutions based on information economics. A knowledge market perspective is suggested to (i) elicit new contributions and (ii) identify higher quality content. Case studies from Siemens and HP, illustrate their application, and are used as a frame of reference to devise some preliminary steps in designing knowledge markets inside the boundaries of a firm.

• Type: Conference
• Year: 2008
• Where: HICSS
• Authors: Hind Benbya, Marshall W. van Alstyne
• Keywords: Biometrics, HICSS 2008, Knowledge Management Systems, Knowledge Market Perspective, Knowledge Markets, System Sciences