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2004
Springer

From Emotion to Interaction: Lessons from Real Human-Machine-Dialogues

14 years 3 months ago
From Emotion to Interaction: Lessons from Real Human-Machine-Dialogues
The monitoring of emotional user states can help to assess the progress of human-machine-communication. If we look at specific databases, however, we are faced with several problems: users behave differently, even within one and the same setting, and some phenomena are sparse; thus it is not possible to model and classify them reliably. We exemplify these difficulties on the basis of SympaFly, a database with dialogues between users and a fully automatic speech dialogue telephone system for flight reservation and booking, and discuss possible remedies.
Anton Batliner, Christian Hacker, Stefan Steidl, E
Added 20 Aug 2010
Updated 20 Aug 2010
Type Conference
Year 2004
Where ADS
Authors Anton Batliner, Christian Hacker, Stefan Steidl, Elmar Nöth, Jürgen Haas
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