This paper motivates a novel metamodel and methodology for specifying cross-organizational business interactions that is based on Tropos. Current approaches for business modeling are either high-level and semiformal or formal but low-level. Thus they fail to support flexible but rigorous modeling and enactment of business processes. This paper begins from the well-known Tropos approach and enhances it with commitments. It proposes a natural metamodel based on commitments and a methodology for specifying a business model. This paper includes an insurance industry case study that several researchers have previously used.
Pankaj R. Telang, Munindar P. Singh