Entering the Heart of Design: Relationships for Tracing Claim Evolution

Designers need guidance in tracing knowledge to support the iterative development of interactive software interfaces. Claims show promise in capturing design knowledge with concise descriptions of an artifact’s psychological effects on users, but adoptions and modifications made during design processes result in new claims. The manner in which new claims are created based on previous claims establishes unique knowledge relationships not well captured by existing research. This paper proposes six claim relationship types presented with general concepts and examples, allowing a more robust claims analysis process to emerge. The definition of relationships acknowledges claim evolution methods inherent in design, facilitating knowledge reuse and providing structure to advance the science of design.

• Type: Conference
• Year: 2004
• Where: SEKE
• Authors: Shahtab Wahid, C. F. Allgood, Christa M. Chewar, D. Scott McCrickard
• Keywords: Relationships Acknowledges Claim, Robust Claims Analysis, SEKE 2004, Unique Knowledge Relationships