Evaluation Methods for Groupware Systems

Collaborative systems evaluation is necessary in several situations. However, evaluation is frequently done in an ad-hoc manner or not at all. This paper presents a survey of evaluation methods for groupware systems. The analysis, comparison and classification of these methods will help developers choose the appropriate methods for their situation. Furthermore, the survey allows identification of strengths and weaknesses of existing methods, opening opportunities for research in this area. The proposed comparison criteria represent a framework to evaluate and classify new evaluation methods.

• Type: Conference
• Year: 2007
• Where: CRIWG
• Authors: Valeria Herskovic, José A. Pino, Sergio F. Ochoa, Pedro Antunes
• Keywords: Appropriate Methods, Collaborative Systems Evaluation, CRIWG 2007, Evaluation Methods, Software Engineering