Facilitating Organisational Activities Using Plans and Audits

Group Decision Support Systems (GDSS) present important limitations that constrain their usage in current organisations. The fundamental reason is the lack of integration in the complex network of coordinated and collaborative activities that occur in an organisation's everyday life. An approach to broaden the use of GDSS is proposed, based on: (1) turning the facilitation of decision-making processes an everyday job; and (2) supporting and facilitating follow-up processes, intended to disseminate decision results throughout organisations. The proposed approach leads to the design of two enabling software components designated by Plans and Audits. Plans foster and guide the planning of group activities, while Audits support process awareness, management and corrective actions. A simulation framework for evaluating the functionality of Plans and Audits is also proposed.

• Type: Conference
• Year: 1999
• Where: ICEIS
• Authors: Carlos J. Costa, Tania Ho, Pedro Antunes
• Keywords: Group Decision Support Systems, ICEIS 1999, Information Systems, Organisation's Everyday Life, Present Important Limitations