ING This journal is listed in CSA (ProQuest), EBSCOhost, Elsevier BV, The Engineering Index Monthly (DVD), Gale, National Library of Medicine, OCLC, Ovid, TEMA - Technology and Management and Thomson Reuters. CONTENTS 1 Pointing and Selecting with Facial Activity Outi Tuisku, Ville Rantanen, Oleg Špakov, Veikko Surakka and Jukka Lekkala 13 Modeling Traditional Literacy, Internet Skills and Internet Usage: An Empirical Study A.J.A.M. van Deursen and J.A.G.M. van Dijk 27 Life Is Too Short to RTFM: How Users Relate to Documentation and Excess Features in Consumer Products Alethea L. Blackler, Rafael Gomez, Vesna Popovic and M. Helen Thompson 47 Effect of Age on Human–Computer Interface Control Via Neck Electromyography Gabrielle L. Hands and Cara E. Stepp 55 Should I Stay or Should I Go? Improving Event Recommendation in the Social Web Federica Cena, Silvia Likavec, Ilaria Lombardi and Claudia Picardi 73 “I Need to Be Explicit:You’reWrong”: Impact of Face Threats on Social Evalua...