Fuzzy Qualitative Models to Evaluate the Quality on the Web

The problem of finding quality information and services on the Web is analyzed. We present two user-centered evaluation methodologies to characterize the quality of the Web documents and Web sites that contain these Web documents. These evaluation methodologies are designed using a fuzzy linguistic approach in order to facilitate the expression of qualitative and subjective judgements. These methodologies allow to obtain quality evaluations or recommendations on the accessed Web documents/sites from linguistic judgements provided by Web visitors. Then, these recommendations can aid other visitors (information or service searchers) to decide which Web recourses to access, that is, to find quality information and services on the Web.

• Type: Conference
• Year: 2004
• Where: MDAI
• Authors: Enrique Herrera-Viedma
• Keywords: Evaluation Methodologies, MDAI 2004, User-centered Evaluation Methodologies, Web Documents