On the impact of real-time feedback on users' behaviour in mobile location-sharing applications

Effective privacy management requires that mobile systems‟ users be able to make informed privacy decisions as their experience and knowledge of a system progresses. Prior work has shown that making such privacy decisions is a difficult task for users because systems do not provide support for awareness, visibility and accountability when sharing privacy-sensitive information. This paper reports results of our investigation into the efficacy of realtime feedback as a mechanism for incorporating these features of social translucence in location-sharing applications, in order to help users make better privacy decisions. We explored the role of real-time feedback in the context of Buddy Tracker, a mobile location-sharing application. Our work focuses on ways in which real-time feedback affects people‟s behaviour in order to identify the main criteria for acceptance of this technology. Based on the data from a three week field trial of Buddy Tracker, a focus group session, and intervi...

• Type: Conference
• Year: 2010
• Where: SOUPS
• Authors: Lukasz Jedrzejczyk, Blaine A. Price, Arosha K. Bandara, Bashar Nuseibeh
• Keywords: Privacy Decisions, Privacy Management, Real-time Feedback, Security Privacy, SOUPS 2010