There is an increasing need for automated support for humans monitoring the activity of distributed teams of cooperating agents, both human and machine. We characterize the domainindependent challenges posed by this problem, and describe how properties of domains influence the challenges and their solutions. We will concentrate on dynamic, data-rich domains where humans are ultimately responsible for team behavior. Thus, the automated aid should interactively support effective and timely decision making by the human. We present a domain-independent categorization of the types of alerts a plan-based monitoring system might issue to a user, where each type generally requires different monitoring techniques. We describe a monitoring framework for integrating many domain-specific and task-specific monitoring techniques and then using the concept of value of an alert to avoid operator overload. We use this framework to describe an execution monitoring approach we have used to implement ...
Pauline Berry, Thomas J. Lee, David E. Wilkins