Interoperability as a means of articulation work

The interoperability of systems to support cooperative work requires moving beyond purely technical issues; it also concerns the means and practices that users adopt to articulate their cooperative activities. Articulation has to be supported by a technology which focuses on this higher level of interoperability. This claim is motivated by observing the articulation process of users in real cooperative work practice. Based on this study, the functionality for this technology was designed to help users reconcile different handling and perspectives on shared objects in their cooperative work. The paper presents the architecture of an application infrastructure centered on the identified interoperability issues and focuses on the design of a specialized module, called reconciler, which provides the above functionality. The current state of its implementation together with identifying open research problems conclude the paper. Keywords Interoperability, cooperative work, awareness, archit...

• Type: Conference
• Year: 1999
• Where: WACC
• Authors: Carla Simone, Gloria Mark, Dario Giubbilei
• Keywords: Cooperative Work, Interoperability, Real Cooperative Work, Software Engineering, WACC 1999