Journey planning based on user needs

In this paper we discuss potential developments to the design of pre-trip in-home journey planning services, to include support for additional user needs. These needs were identified through stakeholder interviews as contributing to actual decisions in route selection scenarios and include: safety, weather and even fitness. A journey planner was designed to allow users to articulate these constraints and a series of paper prototypes were evaluated through cognitive walkthroughs. An exploratory study compared three designs and provided rationale for the most effective interaction method, informing an implementation plan. Keywords Public transport, journey planner, exploratory study ACM Classification Keywords H.5.m. Information interfaces and presentation (e.g., HCI): Miscellaneous. H.5.2. User Interfaces: Usercentered design.

• Type: Conference
• Year: 2007
• Where: CHI
• Authors: Alisdair Owens, Daniel A. Smith, Max Wilson, Paul André
• Keywords: CHI 2007, Exploratory Study Acm, Human Computer Interaction, Journey Planner, Pre-trip In-home Journey