The changing competitive landscape has brought new forces to bear on the manner in which new products are developed. These forces have put the creation and dissemination of knowledge at the centre of many firms’ new product development (NPD) strategies. Organizational models to support NPD have evolved over the years and a significant aspect of this evolution has been the emergence of organizations that are decentralized and distributed across the globe. Improvements in communication infrastructure have facilitated this trend. These new organizational forms have placed stresses and strains on firm’s ability to efficiently transfer knowledge across its organization units and it has been observed that knowledge dissemination can run aground once organization unit boundaries are encountered. A small number of empirical analyses of knowledge management systems (KMS) applications to support new product development have been done. These analyses have pointed to a dual requirement in thi...