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14

MISQ
1998

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Measuring Information Systems Service Quality: Lessons From Two Longitudinal Case Studies

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Measuring Information Systems Service Quality: Lessons From Two Longitudinal Case Studies

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Richard T. Watson, Leyland F. Pitt, C. Bruce Kavan

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Added	22 Dec 2010
Updated	22 Dec 2010
Type	Journal
Year	1998
Where	MISQ
Authors	Richard T. Watson, Leyland F. Pitt, C. Bruce Kavan

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