Moving Usability Testing Onto the Web

Abstract: In order to remotely obtain detailed usability data by tracking user behaviors within a given web site, a server-based usability testing environment has been created. Web pages are annotated in such a way that arbitrary user actions (such as mouse over link or click back button ) can be selected for logging. In addition, the system allows the experiment designer to interleave interactive questions into the usability evaluation, which for instance could be triggered by a particular sequence of actions. The system works in conjunction with clustering and visualization algorithms that can be applied to the resulting log file data. A first version of the system has been used successfully to carry out a web usability evaluation.

• Type: Conference
• Year: 1998
• Where: WEBNET
• Authors: Martin Svensson, Arnold Johansson, Anna-Lena Ereback, Kristina Höök, Jussi Karlgren, Ivan Bretan
• Keywords: Server-based Usability Testing, Usability, Usability Evaluation, WEBNET 1998, WEBNET 2001