People Sensemaking and Relationship Building on an Enterprise Social Network Site

This paper describes a social network site designed to support employees within an enterprise in connecting and learning about each other through personal and professional sharing. We introduce the design concepts and provide a detailed account of the first three months of usage, involving nearly 300 users. Our findings suggest that employees find the site particularly useful as a way to perform people sensemaking of individuals and to connect and maintain relationships with others on the site.

• Type: Conference
• Year: 2009
• Where: HICSS
• Authors: Joan Morris DiMicco, Werner Geyer, David R. Millen, Casey Dugan, Beth Brownholtz
• Keywords: Biometrics, Design Concepts, HICSS 2009, Professional Sharing, Social Network Site, System Sciences