Personalisation in intelligent environments: managing the information flow

This paper describes research into the personalised delivery of information about an intelligent environment. The challenges we need to address are the dual forms of the Invisibility Problem. Both follow from the fact that the sensors and services in an intelligent environment are intended to be invisible, blending into the environment naturally. We describe the elements of the Invisibility Problem in relation to our previous work on one such intelligent environment, MyPlace, and present an initial user study (N=17) which will inform the design of the personalisation that should be done to enable users to eectively negotiate and control an intelligent environment. This user study nds that trust is a critical aspect of intelligent environment design, and eective user feedback and the management of information ow across physical, social and temporal borders is essential to maintain user trust in an intelligent environment. This study identied that users could readily understand the ...

• Type: Conference
• Year: 2005
• Where: OZCHI
• Authors: Craig Chatfield, David J. Carmichael, René Hexel, Judy Kay, Bob Kummerfeld
• Keywords: Computer Human Interaction, Intelligent Environment, Intelligent Environment Design, Invisibility Problem, OZCHI 2005