Persuasive robotic assistant for health self-management of older adults: Design and evaluation of social behaviors

Daily health self-management, such as the harmonization of food, exercise and medication, is a major problem for a large group of older adults with obesity or diabetics. Computer-based personal assistance can help to behave healthy by persuading and guiding older adults. For effective persuasion, the assistant should express social behaviors (e.g., turn taking, emotional expressions) to be trustworthy and show empathy. From the motivational interviewing method and synthetic assistants’ literature, we derived a set of social behaviors, and implemented a subset in a physical character, a virtual character and a text interface. The first behavior type concerns conversing with high-level dialogue (semantics, intentions), which could be implemented in all 3 assistants. The other behavior types could only be implemented in the characters: showing natural cues (e.g., gaze, posture), expressing emotions (e.g., compassionate face), and accommodating social conversations (e.g., turn taking)....

• Type: Journal
• Year: 2010
• Where: IJMMS
• Authors: Rosemarijn Looije, Mark A. Neerincx, Fokie Cnossen
• Keywords: IJMMS 2010, Older Adults, Physical Character, Text Interface