Physicians' Resistance toward Healthcare Information Technologies: A Dual-Factor Model

This paper proposes and validates a theory of physician resistance toward IT usage by drawing on prior research in the resistance to change literature and a recent dual-factor model of IT usage. This theory elaborates the interdependent and asymmetric effects of resistance vis-à-vis current usage predictors such as behavioral intention. Additionally, we propose perceived threats as a salient determinant of user resistance in the IT usage context. The resulting model is empirically supported via a survey of practicing physicians at a large acute-care hospital in the southeastern United States. Implications of this research for IT research and practice are discussed.

• Type: Conference
• Year: 2007
• Where: HICSS
• Authors: Anol Bhattacherjee, Neset Hikmet
• Keywords: Biometrics, Current Usage Predictors, HICSS 2007, Physician Resistance, System Sciences, Usage Context