PQM vs. BPQM: Studying the Tailoring of a General Quality Model to a Specific Domain

In this paper a comparative study carried out between a generic model for portal quality (PQM) and a specific model for eBanking portal quality (BPQM) is presented with the aim to identify the differences and to justify why these have appeared. The goal is to detect gaps in BPQM in order to think about including them in future versions.

• Type: Conference
• Year: 2007
• Where: ER
• Authors: Coral Calero, Cristina Cachero, Julio Córdoba, Maria Ángeles Moraga
• Keywords: Comparative Study, ER 2007, Generic Model, Portal Quality