: Product quality receives much attention but means different things to different people depending on their involvement with a product. Product Lifecycle Management (PLM) with its holistic view of a product from birth to death requires an equally encompassing view of quality. Product Lifecycle Quality (PLQ) is a proposed framework to define an overall view of product quality that applies to the four phases of a product’s lifecycle: creation, build, use, and dispose. The paper will discuss product quality as being defined by the perceived value of the product user and propagating through the different phases of product’s life.
Michael W. Grieves