: Collaboration between e-business partners happens online and without boundaries. The SAP Community is a platform for business people around the globe to connect, interact and share best practices for running their e-business. The focus is on real-life experiences and must-have strategies needed to gain competitive advantage. Members benefit from exclusive online offerings for knowledge interaction. The paper outlines the successful ingredients of SAP Community as a valuable source for business (peer) interaction, education, and discussion. Plus, it shows how SAP has added value by incorporating affiliated community networks and other online programs such as webcasts, chats, and expert (discussion) forums.