Shall I Trust a Recommendation? Towards an Evaluation of the Trustworthiness of Recommender Sites

We present a preliminary study the aim of which is to provide a high level model for the evaluation of the trustworthiness of recommender systems as e-commerce services. We identify and comment on relevant trustworthiness indicators for the following different perspectives: user interface, content information and quality of recommendations.

• Type: Conference
• Year: 2009
• Where: ADBIS
• Authors: Gabriele Lenzini, Ynze van Houten, Wolf Huijsen, Mark Melenhorst
• Keywords: ADBIS 2009, Database, Preliminary Study, Relevant Trustworthiness Indicators, Trustworthiness