A number of issues have emerged from the analysis of the data collected via a survey conducted in Taiwanese B2BEC companies. The results show relatively high usage of IS/IT investment evaluation and benefits realization methodologies, and yet, these methodologies were generally not used effectively within the responding organizations. Most of these organizations were not yet mature in terms of their IT. However, there was a clear association between level of IT maturity and both wide and effective use of methodologies for IS/IT investment evaluation and benefits management.
Chad Lin, Graham P. Pervan, Hsiu-Yuan Tsao, Koong