Many universities and private corporations are investing significant capital in online learning initiatives. Willingness on the part of the student to take part in online learning is essential for success. This paper queries the student concerning the features of these systems that add value to their learning experience. A questionnaire is utilized for gathering student values associated with online learning systems and the organization supporting these technologies. Results from the survey and a literature review are organized in a proposed value framework for online learning course effectiveness. Keywords Distance Learning, Asynchronous Learning Networks (ALN), Online Learning Systems, Customer Values.
Yair Levy, Kenneth E. Murphy