Towards automated performance diagnosis in a large IPTV network

IPTV is increasingly being deployed and offered as a commercial service to residential broadband customers. Compared with traditional ISP networks, an IPTV distribution network (i) typically adopts a hierarchical instead of mesh-like structure, (ii) imposes more stringent requirements on both reliability and performance, (iii) has different distribution protocols (which make heavy use of IP multicast) and traffic patterns, and (iv) faces more serious scalability challenges in managing millions of network elements. These unique characteristics impose tremendous challenges in the effective management of IPTV network and service. In this paper, we focus on characterizing and troubleshooting performance issues in one of the largest IPTV networks in North America. We collect a large amount of measurement data from a wide range of sources, including device usage and error logs, user activity logs, video quality alarms, and customer trouble tickets. We develop a novel diagnosis tool called ...

• Type: Conference
• Year: 2009
• Where: SIGCOMM
• Authors: Ajay Anil Mahimkar, Zihui Ge, Aman Shaikh, Jia Wang, Jennifer Yates, Yin Zhang, Qi Zhao
• Keywords: Communications, IPTV, IPTV Distribution, Iptv Network, SIGCOMM 2009