VoiKiosk: increasing reachability of kiosks in developing regions

One of the several initiatives to bridge the digital divide in developing countries has been the deployment of information kiosks or knowledge centers in villages in rural parts of the country. These kiosks provide services ranging from email, chat and browsing to distance education programs, agricultural services and eGovernance services. A kiosk typically comprises of a computer with printer, web cam, multimedia system and Internet connectivity and is owned by a local entrepreneur. Moving away from the PC based kiosk model, we present an alternative platform to create and host such information kiosks in the telephony network. We call these as VoiKiosks and they are accessible through voice interaction over an ordinary phone call. Categories and Subject Descriptors: H.5.2 [User Interfaces]: Voice I/O General Terms: Design, Human Factors

• Type: Conference
• Year: 2008
• Where: WWW
• Authors: Sheetal K. Agarwal, Arun Kumar, Amit Anil Nanavati, Nitendra Rajput
• Keywords: Information Kiosks, Internet Technology, Kiosks Provide Services, PC Based Kiosk, WWW 2008