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    What academic research tells us about service

    13 years 11 months ago
    What academic research tells us about service
    Download  courses.ischool.berkeley.edu
    Roland T. Rust, Carol Miu
    claim paper
    Added 11 Dec 2010
    Updated 11 Dec 2010
    Type Journal
    Year 2006
    Where CACM
    Authors Roland T. Rust, Carol Miu
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