Customer retention is crucial for any company relying on a regular client base. One way to approach this problem is to analyse actual user behaviour and take proper actions based o...
Semantic Business Process Management is a recent and promising research area devoted to extending the results from Semantic Web Services — i.e., the application of ontology-base...
Markov models have been widely used for modelling users' navigational behaviour in the Web graph, using the transitional probabilities between web pages, as recorded in the w...
Integration of autonomous object-oriented systems requires the integration of object structure and object behaviour. Research in federated information systems has so far mainly ad...
Markus Stumptner, Michael Schrefl, Georg Grossmann
Workflow models have been used and refined for years to execute processes within organisations. To deal with collaborative processes (choreographies) these internal workflow model...