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EMISA
2005
Springer
14 years 2 months ago
Unbundling and Deploying CRM Applications as e-Services
: The development of Customer Relationship Management (CRM) capabilities by incrementally sourcing and combining “best of breed” services from different providers is a key leve...
Pedro R. Falcone Sampaio, Yong He
CAISE
2005
Springer
14 years 2 months ago
Synchronizing Copies of External Data in Workflow Management Systems
Workflow management systems integrate applications and data resources in business processes. Frequently they have to keep local copies of data in the so called workflow repositor...
Johann Eder, Marek Lehmann
CASCON
2000
85views Education» more  CASCON 2000»
13 years 10 months ago
Web-based specification and integration of legacy services
With the explosive growth of the Internet, businesses of all sizes aim on applying networkwide solutions to their IT infrastructures, migrating their legacy business processes int...
Ying Zou, Kostas Kontogiannis
WETICE
1998
IEEE
14 years 1 months ago
A Framework for Adaptive Process Modeling and Execution (FAME)
This paper describes the architecture and concept of operation of a Framework for Adaptive Process Modeling and Execution (FAME). The research addresses the absence of robust meth...
Perakath C. Benjamin, Madhav Erraguntla, Richard J...
DEXA
2008
Springer
137views Database» more  DEXA 2008»
13 years 11 months ago
A Grid-Based Multi-relational Approach to Process Mining
Abstract. Industrial, scientific, and commercial applications use information systems to trace the execution of a business process. Relevant events are registered in massive logs a...
Antonio Turi, Annalisa Appice, Michelangelo Ceci, ...