Service-Oriented Computing (SOC) enables the development and design of loosely coupled software components for integration with other software system. Since most legacy system wer...
Many information systems log event data about executed tasks. Workflow mining is concerned with the derivation of a graphical workflow model out of this data. Experience from appl...
The goal of IT governance is not only to achieve internal efficiency in an IT organization, but also to support IT's role as a business enabler. The latter is here denoted IT...
Discrete Event Simulation (DES) has been used as a design and validation tool in various production and business applications. DES can also be utilized for analyzing the product-m...
: As business transitions into the new economy, e-system successful use has become a strategic goal. Especially in business to consumer (e-commerce) applications, users highly eval...