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DAWAK
2007
Springer
14 years 2 months ago
OLAP Technology for Business Process Intelligence: Challenges and Solutions
The emerging area of business process intelligence aims at enhancing the analysis power of business process management systems by employing data warehousing and mining technologies...
Svetlana Mansmann, Thomas Neumuth, Marc H. Scholl
EDBT
2009
ACM
186views Database» more  EDBT 2009»
14 years 3 months ago
Automating the loading of business process data warehouses
Business processes drive the operations of an enterprise. In the past, the focus was primarily on business process design, modeling, and automation. Recently, enterprises have rea...
Malú Castellanos, Alkis Simitsis, Kevin Wil...
EATIS
2007
ACM
14 years 16 days ago
Analysing and enhancing business processes and IT-systems for mobile workforce automation: a framework approach
Mobile B2E-applications (business-to-employee) can add significant value to a company's business, when large workforce divisions are involved in the execution of certain busi...
Volker Gruhn, André Köhler
FASE
2008
Springer
13 years 10 months ago
Engineering Service Oriented Applications: From StPowla Processes to SRML Models
Service Oriented Computing is a paradigm for developing software systems as the composition of a number of services. Services are loosely coupled entities, can be dynamically publi...
Laura Bocchi, Stephen Gorton, Stephan Reiff-Margan...
ECIS
2004
13 years 10 months ago
Customer relationship management (CRM) evaluation: diffusing crm benefits into business processes
Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...
Marianna Sigala