Abstract. Research works and surveys focusing on e-Government Digital Services availability and usage, reveal that often services are available but ignored by citizens. In our hypo...
Flavio Corradini, Damiano Falcioni, Andrea Polini,...
Business process management in service-oriented computing (SOC) environments poses special challenges. In particular, SOC environments are dynamic, thereby requiring frequent chan...
Abstract. Modeling and managing business processes that span multiple organizations involves new challenges, mainly regarding the ability to cope with change, decentralization, and...
—This paper defines an approach to maintain the work of business process analysts aligned with the work of UI designers. With this approach, models are derived from each other an...
Management of a modern enterprise is based on the assumption that executive reports of lower-layer management are faithful to what is actually happening in the field. As some well...