During the last ten years the approach to business management has deeply changed, and companies have understood the importance of enforcing achievement of the goals defined by the...
Service-oriented development offers a novel architectural approach that addresses crucial characteristics of modern business process development such as dynamic evolution, intra- ...
Abstract. Motivated by demands from the commercial world for software systems that can assist in the reorganisation of processes for the purpose of reducing business complexity, we...
We outline a procedure called communicative and material functions analysis that can be used to derive business modeling concepts. It is rooted in the language-action perspective o...
This chapter describes a novel knowledge-based methodology and computer toolset for helping business process designers and participants better manage exceptions (unexpected deviati...